About us

We love what we do! Sales training is our passion. All employees have worked in a hotel and all shoppers have received shops. We understand what it feels like to be evaluated and how motivating it can be to receive positive coaching. So many salespeople sound the same and it is our goal to help you differentiate your hotel to make your salespeople stand out. We get excited when we call back and hear a salesperson make the connection with us again and sell based on previous feedback we have given!

We take pride that we have shopped all major hotel brands such as:

Marriott
Hilton
Wyndham
Hyatt
Comfort Inn
Hampton Inn
Independent Luxury Resorts

We understand the difference in facilities and service levels and have shopped:

Resorts
Luxury hotels/resorts
Full service hotels
Select/focused service hotels
Economy hotels
Event facilities/private clubs